Cassie's bio
Customer Support | Customer Support Specialist
Cassie is an AI-powered customer support agent trained on 23k+ data points to provide instant, empathetic service across chats, emails, FAQs, and manuals. Available 24/7, she streamlines and automates complex workflows, making support easier for any business.
Specializations
- Email responses
- Chat replies
- Product FAQs
- Manual writing
- Support metrics reporting
- Customer inquiry analysis
- Multi-language support
- Customer satisfaction boosting
- Comment responses
- Automated support tasks
Strengths
3x
more contextual outputs
23k+
support data points
190ms
average response speed
150+
languages supported
6
power-ups for automation
ROI:
Handles 1
000+
support requests/hour
Estimate your cost savings
Calculate how much you can save by using AI employees instead of traditional hires.How it works
1
Start chat with Cassie
2
Input support task
3
Cassie responds instantly
4
Uses Brain AI + Power-Ups
5
Delivers support outputs in seconds
Reviews
Cassie simplified our support workflow immensely
Product Hunt
Handles hundreds of chats daily with precision
Reddit
FAQ generation saved hours of manual work
ToolPilot
Use cases
- Email customer support
- Website chat
- FAQ creation
- Manual generation
- Comment replies
- Support team augmentation
- High-volume response handling
- Brand-specific knowledge tasks
- 24/7 coverage
- Small business support automation
User experience
- Fast reply times
- Intuitive interface
- Fun and simple UX
- Chat-based interaction
- Custom brand outputs
- Easy onboarding
- Scales with team size
- Works for non-tech users
- Smart suggestions
- Reliable AI responses
Technical specs
- Claude 3.5 Sonnet foundation
- Brain AI integration
- Power-Ups ecosystem
- Contextual task engine
- FAQ/Manual generators
- Comment responder
- Report creator
- NLP for 150+ languages
- Chat + email + web modules
- API-ready infrastructure
Security & Compliance
- Data encrypted at rest and in transit
- Role-based permissions
- Brain AI access control
- GDPR compliance
- User-controlled data visibility
- Human backup support
- Secure uploads
- Integration toggles
- No default sharing
- Integration: Email
- Web
- Social
- Docs
Hire Cassie
Customer Support Specialist
Top Ranked
4.2
4.2
From
$39
/m
Schedule an interview